About Us
At NS Food Industries, we strive to provide high-quality products and exceptional customer service. If you are not completely satisfied with your purchase, we’re here to help. Please review our return and refund policy below.
Returns
You have 7 days to return an item from the date you received it. To be eligible for a return, the following conditions must be met:
- The item must be unused and in the same condition that you received it.
- The item must be in its original packaging.
- You must have the receipt or proof of purchase.
Items that are perishable, such as food products, or items that are custom-made or personalized, are not eligible for return.
Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If your return is approved, we will initiate a refund to your original method of payment.
The refund process may take 5-10 business days depending on your payment provider.
Late or Missing Refunds
If you haven’t received a refund within the stated time frame, please follow these steps:
- Check your bank account or credit card statement again.
- Contact your bank or credit card company, as it may take some time before the refund is officially posted.
- If you’ve done all of this and still have not received your refund, please contact us using the information below.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us for further instructions.
Shipping Costs
Shipping costs for returning your item are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions about our Return & Refund Policy, please contact us at:
- Phone: +91 6363332446
- Email: purchase@nsfoodindustries.in
- Email: sales@nsfoodindustries.in